Sales Support
HOW CAN WE HELP YOU?
Please use any of the following links to access our customer service team, sales team, documentation, or other helpful information on this site.
Let us know where and when to reach you, and one of our Buckeye Deep Draw Technology experts will be in touch with you as soon as possible.
Documentation
Credit Application
Terms and Conditions of Sales
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Sales Team
Field Sales is our first line of customer support and vital communication link. Field Sales qualifies target accounts, identifies the customer need and matches the available factory solution thus generating an opportunity. Field Sales monitors customer satisfaction. When a problem arises Field Sales will bring the appropriate factory individuals together to support the customer. |
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Jim Willcox
Regional Sales Manager
Ext 238
jwillcox@buckeyeshapeform.com
Years of Service: 33
"Jim has developed an incredible wealth of product and application knowledge. This knowledge base helps Jim understand customer packaging requirements, and quickly translate them into practical, cost-effective OEM designs." |
Carl Estock
Regional Sales Manager
Ext 227
cestock@buckeyeshapeform.com
Years of Service: 21
"Carl's diverse background in manufacturing and engineering along with his degree in engineering makes Carl well suited to handle all customer and application requirements. Carl is also extremely well versed in our Deep Draw Technology." |
| Customer Service Team
The Customer Service Team is our second line of customer support. They are the key individuals that take ownership of all the actions required to serve the customer. They are in effect “Program Managers” and handle the details, generating quotations, entering orders, following order progress through production and facilitating shipments to hit the customers in house delivery dates. |
Shelley Hanning
Customer Service Manager
Ext 223
shanning@buckeyeshapeform.com
Years of Service: 20
“Shelley is the 'Social Chairwoman' at Buckeye Shapeform. She’s never met a stranger! While very competent at her job, Shelley’s fun-loving attitude brings a smile to customers and employees.”
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Loren Widger
Customer Service
Ext 222
lwidger@buckeyeshapeform.com
Years of Service: 39
“We strive to satisfy our customers to the best of our ability by listening to them, gathering and supplying them with all the information possible. Insuring that we can give them a quality product, with competitive pricing that will keep them coming back to Buckeye.” |
Debbie Meek
Customer Service
Ext 256
dmeek@buckeyeshapeform.com
Debbie joined Buckeye in 2008 and has proved to be a strong customer care advocate. Debbie's care for our customers and improving product knowledge make her a valued member of our outstanding customer service team. |
How to reach us:
Phone: (800) 728-0776 (614) 445-8433 Fax: (614) 445-8224
email: info@buckeyeshapeform.com Web: www.buckeyeshapeform.com
Buckeye Shapeform
555 Marion Road
Columbus, OH 43207 |
